Agents are being warned about a new type of travel scam relating to coronavirus refunds.
A warning has been posted on the agent Facebook page, Travel Gossip, by its director Bruce Martin, who said an agent had alerted him.
The agent said a customer, not the lead customer, was called by somebody claiming to be from Jet2 and offering to pay refunds for flights cancelled due to the new travel restrictions.
The caller then asked for the customer’s bank details.
According to the agent, the customer’s phone number wasn’t used on the booking.
“Obviously, this is not Jet2 and a complete scam and in this case, it was one of those times that they got the right person with the right message,” said Martin.
“Sorry to throw in another worrying po
st but I thought you should be aware.”